Accessibility Statement

Arrowpack is committed to ensuring digital accessibility for people of determination and all users in the United Arab Emirates (UAE). We aim to provide a website experience that is inclusive and user-friendly for everyone, regardless of ability.

Measures to Support Accessibility

To ensure accessibility of our website, Arrowpack has taken the following measures:

Striving to align with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
Designing our site to work across different devices (desktop, tablet, and mobile).
Using clear structure, headings, and descriptive text for easier navigation.
Providing alternative text for images and non-text elements.
Ensuring sufficient color contrast between text and background.
Supporting keyboard navigation and assistive technologies.
Maintaining consistent navigation and layout for ease of use.

Known Limitations

While we are working continuously to improve accessibility, some areas may not yet be fully accessible:

Certain PDF/downloadable documents may not be fully optimized for screen readers.
Some third-party tools or embedded content may not meet full accessibility standards.

We are actively working on addressing these issues.

Feedback

We welcome your feedback on the accessibility of Arrowpack’s website. If you encounter any difficulties, please contact us:

Email: online@arrowpack.ae
When contacting us, please provide:

The page or section where you faced an issue
The nature of the accessibility problem
Your browser, device, or assistive technology details

This will help us respond effectively.

Assessment Approach

Arrowpack regularly reviews and tests its website using:

Internal audits by our digital team
Automated tools to identify accessibility issues
Feedback from users in the UAE community

Compatibility

Our website is designed to work with:

Latest versions of Chrome, Safari, Firefox, and Edge are commonly used in the UAE
Screen readers such as NVDA, JAWS, and VoiceOver
Standard keyboard navigation