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Privacy Policy

At ArrowPack (www.arrowpack.ae), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, and other details you provide through contact forms, quote requests, or newsletter sign-ups.

  • Non-Personal Information: Browser type, device information, IP address, and browsing behavior collected automatically through cookies and analytics tools.

2. How We Use Your Information

We use the collected information for:

  • Responding to inquiries, requests, or orders

  • Providing product information, quotes, and customer support

  • Improving our website, services, and user experience

  • Sending updates, promotional materials, or newsletters (only if you have opted in)

  • Fulfilling legal obligations and protecting against fraudulent activity

3. Cookies & Tracking Technologies

Our website may use cookies, web beacons, and similar tracking technologies to:

  • Enhance website functionality and performance

  • Analyze visitor traffic and usage patterns

  • Remember preferences for future visits

You can disable cookies through your browser settings, but some features of our website may not function properly as a result.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share data only with:

  • Service providers (e.g., website hosting, analytics, delivery partners) who help us operate our business

  • Legal authorities, when required to comply with applicable laws or regulations

5. Data Security

We implement reasonable technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or request deletion of your personal data

  • Opt out of marketing communications at any time

  • Restrict or object to certain types of data processing​

To exercise these rights, please contact us at online@arrowpack.ae.

7. Third-Party Links

Our website may include links to external sites. ArrowPack is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies when visiting.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

ArrowPack
📧 Email: online@arrowpack.ae
🌐 Website: www.arrowpack.ae

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